45% of Online Retailers Increasing Free Shipping Budget for Holidays
Wednesday, November 12th, 2008Ad Age reports on a Shop.org study that shows 45% of online retailers are significantly increasing their budget for free shipping this holiday season. It appears that, this holiday season, everyone is a defector in the prisoner’s dilemma that is free shipping.
We’ve always advocated holding firm on shipping charges but the tide is simply too strong to resist this holiday season. Instead, consider a way to minimize the damage.
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